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B2C Research

Consumer recruitment shaped around your target audience.

Mack Insights provides study-specific support across audience recruitment, fieldwork and delivery.

Inside the experience

Consumer research starts with understanding people.

Three focused capabilities, each with its own visual language and role in the research journey.

MIConsumers

Put the consumer definition first

Age, life stage, behaviour, purchase patterns and category engagement can all shape the right recruitment strategy.

ProfileBehaviourCategory
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Consumers Consumers illustration
MIScale

Build volume without losing control

Coordinate recruitment and quotas with clear fieldwork visibility as sample requirements grow.

VolumeQuotasVisibility
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Scale Scale illustration
MIInsight

Turn participation into usable evidence

Structured data delivery helps teams move efficiently from respondent completion to analysis.

PatternsEvidenceDecisions
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Insight Insight illustration

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MACK service

Built around the way your study runs.

We focus on the practical details that influence feasibility, respondent relevance, field quality and delivery.

Demographic and behavioural targeting
Incidence and feasibility assessment
Quota management
Respondent quality controls
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B2C

Study-ready execution

Audience definition, feasibility, recruitment and field controls structured around the requirement.

Research workflow

Simple, controlled, transparent.

01

Understand

Brief, audience and quotas.

02

Assess

Feasibility and constraints.

03

Recruit

Relevant respondent activation.

04

Validate

Quality checks in field.

05

Deliver

Structured project closeout.

Research capabilities

More ways to build the right study.

Explore the supporting capabilities that can sit alongside this service, with the right mix of audience, fieldwork and delivery.

Consumer Surveys illustration

Consumer Surveys

Understand real consumers
Recruit around who people are, what they do and how they buy.

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Online Sample illustration

Online Sample

Scale efficiently
Build volume while keeping audience definitions and quotas controlled.

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Mobile Research illustration

Mobile Research

Meet respondents where they are
A mobile-friendly participation experience helps reduce friction.

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Community illustration

Community

Keep audiences engaged
Create a clearer relationship between participation and research.

Mack Insights Explore capability →
Data & Analytics illustration

Data & Analytics

Make responses useful
Structured outputs make the journey from sample to analysis easier.

Mack Insights Explore capability →

Ready to reach the right audience?

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Visual library

Consumer research with a human lens.

Consumer studies work better when recruitment is relevant, controlled and measurable.

Consumer
Consumer illustration
MI Mack Insights

Consumer

Recruitment designed around the people you need to hear from.

Recruitment
Recruitment illustration
MI Mack Insights

Recruitment

Research capability designed around real-world delivery.

Insights
Insights illustration
MI Mack Insights

Insights

Research capability designed around real-world delivery.

Mack Insights logoMack Insights
MIResearch Sample
QAQuality First